The end of passive management.
Tiga manages Melbourne commercial properties with operational discipline and real accountability. No chasing updates. No missed rent reviews. No finding out about a problem after it's already cost you money.
Most landlord's are managed at arm's length.
They just don't realise it yet.
You get an email at the end of the month. You're told everything is fine. Then a rent review passes without being actioned. A maintenance issue sits unresolved for six weeks. A tenant quietly starts asking questions about their lease end date. By the time you find out, the cost is already locked in.
the volume agency
Larger agencies are built around volume. When a portfolio spans hundreds of assets, the operational detail gets deprioritised. Not out of negligence. Out of capacity.
the relationship nobody managed
Vacancies are often preventable. When good tenants leave, you absorb re-leasing fees, fit-out incentives, and months of downside while the market decides what your space is worth. Most of that loss traces back to one cause: no one was actively managing the relationship.
the work that gets skipped
The operational detail matters. Outgoings reconciliations. Rent review triggers. Make-good obligations. Insurance compliance. This is the work that protects your asset. It is also the work that gets quietly deprioritised when an agency is stretched thin.
We know your property.
Every lease clause, every outgoing, every dollar.
Most agencies promise "proactive communication." Then they define proactive as returning your call the same day.
What matters more is whether anyone actually knows what is in your lease, and whether they are acting on it.
We define management differently.
We work with a deliberate caseload so every property gets genuine attention, whether you hold one asset or a portfolio.
Rent review dates flagged 30 days in advance.
Maintenance requests acknowledged within 24 hours and tracked to resolution.
A direct line to the person who manages your asset, not a shared inbox.
Owner distributions disbursed as early in the month as possible.
OUR COMMITMENT
No kickbacks. No commissions.
We are engaged and paid only by you. When we negotiate better rates, the saving goes back to your asset.
What owners say after switching to Tiga.
“We were previously with another agency for the past decade and switched to Tiga. They discovered that the rental was never increased for one of our properties when it should have been. Without Tiga we would not have gained the value we should be receiving.”
![[headshot] image of satisfied customer (for a nonprofit & charity)](https://cdn.prod.website-files.com/642ba466c7682b67195cd5d4/69e1b3228c3f3821c387c155_unnamed-51.png)
“They are very responsive, keep going and pushing for maximum results in spite of fierce competition, while minimising expenses and hassles along the way.”
![[headshot] image of satisfied customer shaking hands with company representative (for a fintech company).](https://cdn.prod.website-files.com/642ba466c7682b67195cd5d4/69e1b3228c3f3821c387c156_unnamed-54.png)
“Despite the challenging economic environment, including the toughest times during COVID, from lease negotiations to property sales, they handled everything smoothly. Their quick responsiveness and high level of professionalism truly stand out.”
![image of an expert consultant (for a blockchain and cryptocurrency) [headshot]](https://cdn.prod.website-files.com/642ba466c7682b67195cd5d4/69e1b3228c3f3821c387c154_unnamed-52.png)
We found $26,000 in missed rent within our first 48 hours.
Recent results from Melbourne properties we manage.
Recovered 2 years of missed rent increases.
The previous manager had failed to action annual rent increases. We conducted a full lease audit and renegotiated incorrectly applied caps. The result: two years of missed increases recovered and correct lease terms locked in.
15% reduction in operating expenses.
We reviewed every service contract, consolidated floor costs, and renegotiated supplier rates. The result: a 15% reduction in operating expenses and improved tenant satisfaction, without changing tenants or undertaking capital works.
New tenant. Higher rent. Zero vacancy.
When an existing tenant pulled out at the last minute, we reached out directly to tenants we had active relationships with. The result: re-leased off-market at a higher rent, with no vacancy period and no marketing spend.
If you've heard this before, here's why this is different.
Ask them to define it. Ask how many properties each manager carries. Ask whether you'll have a dedicated contact or a shared inbox. Ask what their process is when a rent review date is two months away. The answer will tell you everything.
We handle the entire transition, from collecting keys and files from your current agent to notifying tenants. You don't have to make a single awkward phone call.
"Fine" costs you money in commercial property. A 2% missed CPI increase on a $100k lease is $2,000 lost every single year, compounding. Is that worth being fine?
You might be right. Or there might be a rent review that wasn't actioned, an outgoings reconciliation that doesn't stack up, or a lease clause that has never been enforced. We take over from self-managers regularly, and we almost always find something. Not because self-managers are careless, but because this is all we do. A fresh set of expert eyes on your asset costs nothing to explore.
We'll review your current lease and management structure for free.
In a recent portfolio audit, we identified $26,000 in missed rent reviews. All preventable. We'll do the same for your property at no cost and no obligation.
Tell us about your asset. We'll review your leases, rent review history, and current management structure, and come back to you within a week with an honest assessment of what's there, and what, if anything, has been missed.
No pitch. No obligation. A clear picture of where your property stands.
Commercial property management that covers the full picture.
We manage office, retail, and mixed-use properties across Melbourne. Our scope covers:
Tenancy & Leasing
Lease administration, rent collection, rent review management, lease renewal strategy, tenant communication, off-market leasing, and full leasing campaigns.
![[background image] image of eco-conscious workplace setting (for a green tech/cleantech company)](https://cdn.prod.website-files.com/642ba466c7682b67195cd5d4/69e6d2228279cdaeab85e511_karolina-grabowska-CADpVUkkFxA-unsplash.avif)
Financial Administration
Reporting, outgoings reconciliation, capital expenditure planning, and early owner distributions. No kickbacks. Every saving goes back to your asset.
Property Operations
Maintenance coordination, preventative scheduling, Essential Safety Measures compliance, and contractor management.
Compliance & Owner Representation
VCAT representation, Owner Corporations coordination, land tax analysis, and lease preparation with solicitors.
![[interface] image of user interface showing property listings (for a real estate tech)](https://cdn.prod.website-files.com/642ba466c7682b67195cd5d4/69e6d2a2ca54b98592081876_0TIGA-97.avif)
If you're current manager hasn't called you this month, that's worth thinking about.
We offer a free lease and management review for investors considering a switch, or managing a recently acquired asset. Tell us about your property. We'll come back to you within a week with an honest assessment of what we find, and what a transition would look like.
No obligation. No pitch.
